Groupware and social dynamics: eight challenges for developers
Communications of the ACM
Online communities: usuability, sociability, theory and methods
Frontiers of human-centred computing, online communities and virtual environments
Online communities: focusing on sociability and usability
The human-computer interaction handbook
ACM Transactions on Computer-Human Interaction (TOCHI)
Understanding factors affecting perceived sociability of social software
Computers in Human Behavior
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This study connects two different perspectives, HCI and CMC, and attempts to develop sociability design guidelines for the online community. According to the literature, the results of previous studies related to sociability are either too general or are lacking in focus. Role play and reciprocity are important factors influencing the dynamics of the online community because they can keep the community to development positively and keep the community in the order. The research questions for this study originated from the theoretical framework which combines role play process ideas of impression management with role play models.