IT and changing professional identity: micro-studies and macro-theory
Journal of the American Society for Information Science
A set of principles for conducting and evaluating interpretive field studies in information systems
MIS Quarterly - Special issue on intensive research in information systems
The Culture of an Information Economy: Influences and Impacts in the Republic of Ireland
The Culture of an Information Economy: Influences and Impacts in the Republic of Ireland
Cyborgs at Cyberspace: An Ethnographer Looks at the Future
Cyborgs at Cyberspace: An Ethnographer Looks at the Future
Managing cross-cultural issues in global software outsourcing
Communications of the ACM - Human-computer etiquette
Global IT Outsourcing: Software Development across Borders
Global IT Outsourcing: Software Development across Borders
Information technology and culture: Identifying fragmentary and holistic perspectives of culture
Information and Organization
Software Developers in India and Norway: Professional or National Cultures?
Journal of Information Technology Research
From boundary spanning to creolization: A study of Chinese software and services outsourcing vendors
The Journal of Strategic Information Systems
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Global software organizations (GSO) represent one kind of workplace setting within the new economy. Employing information technology (IT) professionals engaged in global software development work, these workplaces are not only rational, information-based structures, but also actively create and nurture social and symbolic frameworks for their employees. An in-depth, interpretative case study of a GSO located in Mumbai, India, was used in order to understand how these frameworks constitute and are constituted by various kinds of coexisting cultures. Four kinds of cultures - corporate culture, IT work culture, national culture and primordial cultures - were identified through an interpretive analysis of the empirical material. The dynamics and intersections of these cultures within this workplace were seen to relate to how GSOs, as well as IT workers, construct their respective identities. An understanding, of these dynamics, has both theoretical and practical implications.