Visual information foraging in a focus + context visualization
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The act of task difficulty and eye-movement frequency for the 'Oculo-motor indices'
ETRA '02 Proceedings of the 2002 symposium on Eye tracking research & applications
The determinants of web page viewing behavior: an eye-tracking study
Proceedings of the 2004 symposium on Eye tracking research & applications
Eye-tracking analysis of user behavior in WWW search
Proceedings of the 27th annual international ACM SIGIR conference on Research and development in information retrieval
W4A '06 Proceedings of the 2006 international cross-disciplinary workshop on Web accessibility (W4A): Building the mobile web: rediscovering accessibility?
Web 2.0: hypertext by any other name?
Proceedings of the seventeenth conference on Hypertext and hypermedia
Personalising web page presentation for older people
Interacting with Computers
Investigating biometric response for information retrieval applications
ECIR'06 Proceedings of the 28th European conference on Advances in Information Retrieval
Proceedings of the International Cross-Disciplinary Conference on Web Accessibility
Providing assistance to older users of dynamic Web content
Computers in Human Behavior
Call center stress recognition with person-specific models
ACII'11 Proceedings of the 4th international conference on Affective computing and intelligent interaction - Volume Part I
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The World Wide Web (Web) is changing. The much vaunted Web 2.0 sees once static pages evolving into hybrid applications. Content that was once simple is now becoming increasingly complicated due to the many updating components located throughout the page. The information overload and visual complexity of such components is significant. This increased complexity can produce lower performance and higher levels of stress and frustration which negatively effect the user. In previous work we have shown how galvanic skin response (GSR) measurements, collected in tandem with eye-tracking data, can be used as a method for determining how stressed users become when interacting with content. The results of that study demonstrated that when used appropriately, the presence of Web 2.0 content can reduce GSR measurements and be of benefit to users. In this work, the previous study was repeated with twenty-three older Web users to establish if similar patterns of interaction could be established. The results reveal that while older participants made use of dynamic content, unlike previous participants, they were a non-homogenous group with a large variance in the GSR measurements. We assert that a cause of this is hesitancy and therefore developing techniques to reduce hesitancy will benefit older users when interacting with Web 2.0 content.