The act of task difficulty and eye-movement frequency for the 'Oculo-motor indices'
ETRA '02 Proceedings of the 2002 symposium on Eye tracking research & applications
The determinants of web page viewing behavior: an eye-tracking study
Proceedings of the 2004 symposium on Eye tracking research & applications
The user experience: designs and adaptations
W4A '04 Proceedings of the 2004 international cross-disciplinary workshop on Web accessibility (W4A)
Research-derived web design guidelines for older people
Proceedings of the 7th international ACM SIGACCESS conference on Computers and accessibility
Personalising web page presentation for older people
Interacting with Computers
The impact of aging on access to technology
Universal Access in the Information Society
W4A '07 Proceedings of the 2007 international cross-disciplinary conference on Web accessibility (W4A)
A systematic approach to the development of research-based web design guidelines for older people
Universal Access in the Information Society
SAMBA: a semi-automatic method for measuring barriers of accessibility
Proceedings of the 9th international ACM SIGACCESS conference on Computers and accessibility
How older and younger adults differ in their approach to problem solving on a complex website
Proceedings of the 10th international ACM SIGACCESS conference on Computers and accessibility
Accessibility commons: a metadata infrastructure for web accessibility
Proceedings of the 10th international ACM SIGACCESS conference on Computers and accessibility
Proceedings of the 26th annual ACM international conference on Design of communication
Age and web access: the next generation
Proceedings of the 2009 International Cross-Disciplinary Conference on Web Accessibililty (W4A)
Human-computer interaction: A stable discipline, a nascent science, and the growth of the long tail
Interacting with Computers
Senior surfers 2.0: a re-examination of the older web user and the dynamic web
UAHCI'07 Proceedings of the 4th international conference on Universal access in human computer interaction: coping with diversity
Older adults and the web: lessons learned from eye-tracking
UAHCI'07 Proceedings of the 4th international conference on Universal access in human computer interaction: coping with diversity
Using galvanic skin response measures to identify areas of frustration for older web 2.0 users
Proceedings of the 2010 International Cross Disciplinary Conference on Web Accessibility (W4A)
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The much vaunted Web 2.0 sees once static pages evolving into hybrid applications. Content that was once simple to surf is now becoming increasingly complicated due to the many updating components ''dotted'' throughout the page. In previous studies, we have shown that unlike younger users, older users have more varied interaction patterns when using dynamic content. In addition, some older users are not aware of what to expect when interacting with dynamic content and show signs of hesitancy when completing tasks. Therefore, a tool was developed to assist older users as they interacted with these kinds of pages. The tool used simple language and video demonstrations to explain how the dynamic content operated and what users could expect to happen as they were interacting with it. We found that: older users tend to deny the need for assistance technology even when non-subjective measures suggest they do use it; technology assists but cannot replace initial human training; Assistance Tools are seen as a 'security blanket' incase things go wrong; and that the actual needs of users are not that well understood by those users.