Web usability: a review of the research
ACM SIGCHI Bulletin
Designing for dynamic diversity: making accessible interfaces for older people
WUAUC'01 Proceedings of the 2001 EC/NSF workshop on Universal accessibility of ubiquitous computing: providing for the elderly
Older adults and web usability: is web experience the same as web expertise?
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Age group differences in world wide web navigation
CHI EA '97 CHI '97 Extended Abstracts on Human Factors in Computing Systems
Adaptive information search: age-dependent interactions between cognitive profiles and strategies
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Age and web access: the next generation
Proceedings of the 2009 International Cross-Disciplinary Conference on Web Accessibililty (W4A)
Proceedings of the 2009 International Cross-Disciplinary Conference on Web Accessibililty (W4A)
Cognition, Age, and Web Browsing
UAHCI '09 Proceedings of the 5th International Conference on Universal Access in Human-Computer Interaction. Addressing Diversity. Part I: Held as Part of HCI International 2009
A Usability and Accessibility Design and Evaluation Framework for ICT Services
USAB '09 Proceedings of the 5th Symposium of the Workgroup Human-Computer Interaction and Usability Engineering of the Austrian Computer Society on HCI and Usability for e-Inclusion
Interactive effects of age and interface differences on search strategies and performance
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Influencing technology adoption by older adults
Interacting with Computers
Designing for older people: a case study in a retirement home
USAB'10 Proceedings of the 6th international conference on HCI in work and learning, life and leisure: workgroup human-computer interaction and usability engineering
ACM Transactions on Accessible Computing (TACCESS)
Representing users in accessibility research
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Extending predictive models of exploratory behavior to broader populations
UAHCI'11 Proceedings of the 6th international conference on Universal access in human-computer interaction: design for all and eInclusion - Volume Part I
Providing assistance to older users of dynamic Web content
Computers in Human Behavior
The potential benefits of multi_modal social interaction on the web for senior users
Journal of Computing Sciences in Colleges
How voice augmentation supports elderly web users
The proceedings of the 13th international ACM SIGACCESS conference on Computers and accessibility
Representing users in accessibility research
ACM Transactions on Accessible Computing (TACCESS)
A review of accessibility requirements in elderly users' interactions with web applications
Proceedings of the 13th International Conference on Interacción Persona-Ordenador
Understanding the role of age and fluid intelligence in information search
Proceedings of the 14th international ACM SIGACCESS conference on Computers and accessibility
Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design
Age differences in credibility judgments of online health information
ACM Transactions on Computer-Human Interaction (TOCHI)
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Older adults differ from younger ones in the ways they experience the World Wide Web. For example, they tend to move from page to page more slowly, take more time to complete tasks, make more repeated visits to pages, and take more time to select link targets than their younger counterparts. These differences are consistent with the physical and cognitive declines associated with aging. The picture that emerges has older adults doing the same sorts of things with websites as younger adults, although less efficiently, less accurately and more slowly. This paper questions that view. We present new findings that show that, to accomplish their purposes, older adults may systematically undertake different activities and use different parts of websites than younger adults. We examined how a group of adults 18 to 73 years of age moved through a complex website seeking to solve a specific problem. We found that the users exhibited strong age--related tendencies to follow particular paths and visit particular zones while in pursuit of a common goal. We also assessed how experience with the web may mediate these tendencies. We conclude the paper with a discussion of the implications of the finding that users' characteristics not only affect how they navigate but what activities they undertake along the way.