Extending predictive models of exploratory behavior to broader populations

  • Authors:
  • Shari Trewin;John Richards;Rachel Bellamy;Bonnie E. John;Cal Swart;David Sloan

  • Affiliations:
  • IBM T. J. Watson Research Center, Hawthorne, NY;IBM T. J. Watson Research Center, Hawthorne, NY and School of Computing, University of Dundee, Dundee, Scotland;IBM T. J. Watson Research Center, Hawthorne, NY;IBM T. J. Watson Research Center, Hawthorne, NY;IBM T. J. Watson Research Center, Hawthorne, NY;School of Computing, University of Dundee, Dundee, Scotland

  • Venue:
  • UAHCI'11 Proceedings of the 6th international conference on Universal access in human-computer interaction: design for all and eInclusion - Volume Part I
  • Year:
  • 2011

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Abstract

We describe the motivation for research aimed at extending predictive cognitive modeling of non-expert users to a broader population. Existing computational cognitive models have successfully predicted the navigation behavior of users exploring unfamiliar interfaces in pursuit of a goal. This paper explores factors that might lead to significant between-group differences in the exploratory behavior of users, with a focus on the roles of working memory, prior knowledge, and information-seeking strategies. Validated models capable of predicting novice goal-directed exploration of computer interfaces can be a valuable design tool. By using data from younger and older user groups to inform the development of such models, we aim to expand their coverage to a broader range of users.