Development of a checklist for the evaluation of the web accessibility for the aged users
Proceedings of the Latin American conference on Human-computer interaction
Research-derived web design guidelines for older people
Proceedings of the 7th international ACM SIGACCESS conference on Computers and accessibility
A three-countries case study of older people's browsing
Proceedings of the 8th international ACM SIGACCESS conference on Computers and accessibility
W4A '07 Proceedings of the 2007 international cross-disciplinary conference on Web accessibility (W4A)
A preliminary usability evaluation of strategies for seeking online information with elderly people
W4A '07 Proceedings of the 2007 international cross-disciplinary conference on Web accessibility (W4A)
Leveraging rich accessible documents on the web
W4A '07 Proceedings of the 2007 international cross-disciplinary conference on Web accessibility (W4A)
Accessibility 2.0: people, policies and processes
W4A '07 Proceedings of the 2007 international cross-disciplinary conference on Web accessibility (W4A)
Towards bridging the accessibility needs of people with disabilities and the ageing community
W4A '08 Proceedings of the 2008 international cross-disciplinary conference on Web accessibility (W4A)
A survey on the accessibility awareness of people involved in web development projects in Brazil
W4A '08 Proceedings of the 2008 international cross-disciplinary conference on Web accessibility (W4A)
A web design framework for improved accessibility for people with disabilities (WDFAD)
W4A '08 Proceedings of the 2008 international cross-disciplinary conference on Web accessibility (W4A)
Understanding pointing problems in real world computing environments
Proceedings of the 10th international ACM SIGACCESS conference on Computers and accessibility
How older and younger adults differ in their approach to problem solving on a complex website
Proceedings of the 10th international ACM SIGACCESS conference on Computers and accessibility
A comparative test of web accessibility evaluation methods
Proceedings of the 10th international ACM SIGACCESS conference on Computers and accessibility
Social accessibility: achieving accessibility through collaborative metadata authoring
Proceedings of the 10th international ACM SIGACCESS conference on Computers and accessibility
Damaged merchandise? a review of experiments that compare usability evaluation methods
Human-Computer Interaction
Design effective navigation tools for older web users
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
Technology in old age from a psychological point of view
USAB'07 Proceedings of the 3rd Human-computer interaction and usability engineering of the Austrian computer society conference on HCI and usability for medicine and health care
A Usability and Accessibility Design and Evaluation Framework for ICT Services
USAB '09 Proceedings of the 5th Symposium of the Workgroup Human-Computer Interaction and Usability Engineering of the Austrian Computer Society on HCI and Usability for e-Inclusion
How voice augmentation supports elderly web users
The proceedings of the 13th international ACM SIGACCESS conference on Computers and accessibility
Towards the use of "negative effects" in technology design and evaluation
BCS '10 Proceedings of the 24th BCS Interaction Specialist Group Conference
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In this paper, we present the results from a survey on user requirements for older users of online ticketing services of a nationwide railway ticket and travel information portal. Our survey shows that older users differentiate in their attitude towards internet according to their experience with internet services and the service provided, not only according to their age. Further, our study indicates that in contrary to common belief advertisement or interactive elements are not perceived as negative all the time. The results of a questionnaire with 1200 responses, focus groups, interviews and qualitative analysis of user feedback also indicate that in order to improve and optimize the usage of the online system for older adults, it is needed to supply the system not only with technical accessibility requirements but also with an understanding of universal accessibility requirements. Universal requirements are defined by real user and usage cases and they consider standardization on not only coding but also predictability of usage and same patterns of interaction for similar websites.