Interactive Internet search: keyword, directory and query reformulation mechanisms compared
SIGIR '00 Proceedings of the 23rd annual international ACM SIGIR conference on Research and development in information retrieval
Web usability and age: how design changes can improve performance
CUU '03 Proceedings of the 2003 conference on Universal usability
How universal is good design for older users?
CUU '03 Proceedings of the 2003 conference on Universal usability
Input devices for web browsing: age and hand effects
Universal Access in the Information Society
User study on older adults’ use of the Web and search engines
Universal Access in the Information Society
Introducing the Internet to the over-60s: Developing an email system for older novice computer users
Interacting with Computers
Age and web access: the next generation
Proceedings of the 2009 International Cross-Disciplinary Conference on Web Accessibililty (W4A)
Proceedings of the 2009 International Cross-Disciplinary Conference on Web Accessibililty (W4A)
Proceedings of the 2009 International Cross-Disciplinary Conference on Web Accessibililty (W4A)
A Usability and Accessibility Design and Evaluation Framework for ICT Services
USAB '09 Proceedings of the 5th Symposium of the Workgroup Human-Computer Interaction and Usability Engineering of the Austrian Computer Society on HCI and Usability for e-Inclusion
Improving WCAG for elderly web accessibility
Proceedings of the 28th ACM International Conference on Design of Communication
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This short paper describes an experimental study with elderly users comparing three strategies for seeking online information, Google basic search, the Yahoo! Directory and Google advanced search. The effect or three general usability criteria for the elderly, simplicity, difficulties using the mouse and cautious clicking and reading, on the total search time older people spend seeking complex online information with the three strategies has been studied. The hypothesis that basic search is the fastest strategy because it meets the three usability criteria, unlike the other two strategies, is confirmed. Older people were 3 times faster in basic search than in either advanced search or directory. Advanced search was slower than basic search due to information overload but faster than the directory, which was the slowest strategy primarily due to difficulties using the mouse and information overload.