Assessing mobile phone communication utility preferences in a social support network

  • Authors:
  • Elizabeth M. LaRue;Ann M. Mitchell;Lauren Terhorst;Hassan A. Karimi

  • Affiliations:
  • 427 Victoria Building, School of Nursing, University of Pittsburgh, Pittsburgh, PA 15261, United States;415 Victoria Building, School of Nursing, University of Pittsburgh, Pittsburgh, PA 15261, United States;415 Victoria Building, School of Nursing, University of Pittsburgh, Pittsburgh, PA 15261, United States;713 Information Sciences, Geoinformatics Laboratory, School of Information Science, University of Pittsburgh, Pittsburgh, PA 15260, United States

  • Venue:
  • Telematics and Informatics
  • Year:
  • 2010

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Abstract

While it is generally accepted that the mobile cell phone has become ubiquitous within society for communicating, the actual use of the utilities on a phone have not been reported. Understanding how communication patterns are changing in society as a result of the mobile cell phone will enable the development and/or modification of existing cell phone utilities, the concept of privacy, and a mobile literacy research domain. To explore mobile cell phone utility use, 99 people completed a mobile phone usage questionnaire. Key results from the questionnaire are physical location when using a mobile cell phone, the length of communication episodes, the usage of phone utilities and existing privacy concerns related to mobile cell phones.