Identificando expectativas de qualidade de SIs com o apoio de modelos de negócio

  • Authors:
  • Rosaria Viana Bittencourt;Renata Mendes de Araujo

  • Affiliations:
  • Universidade Federal do Estado do Rio de Janeiro (UNIRIO), Rio de Janeiro, RJ -- Brasil;Universidade Federal do Estado do Rio de Janeiro (UNIRIO), Rio de Janeiro, RJ -- Brasil

  • Venue:
  • Companion Proceedings of the XIV Brazilian Symposium on Multimedia and the Web
  • Year:
  • 2008

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Abstract

Non-functional Requirements (NFRs) are related to customers', users' and developers' expectations about Information Systems (IS) quality level. Generally, the identification of these non-functional properties is conducted in an ad-hoc manner, not considering the organizational business needs where the system wil operate, and performed lately in the development process. This work presents the inception of a sistematic path to NFRs identification, based on organizational Business Models. At the end of this research it is expected to evaluate the Business Model potential as an instrument to identify NFRs form the beginning of a development process and to improve the customers', users' and developers' participation and commitment to this task.