A conceptual model for analysing collaborative work and products in groupware systems

Authors:
Rafael Duque;Crescencio Bravo;Manuel Ortega
Affiliations:
Department of Information Technologies and Systems, School of Computer Engineering, University of Castilla-La Mancha, Spain;Department of Information Technologies and Systems, School of Computer Engineering, University of Castilla-La Mancha, Spain;Department of Information Technologies and Systems, School of Computer Engineering, University of Castilla-La Mancha, Spain
Venue:
CDVE'09 Proceedings of the 6th international conference on Cooperative design, visualization, and engineering
Year:
2009

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Abstract

Collaborative work using groupware systems is a dynamic process in which many tasks, in different application domains, are carried out. Currently, one of the biggest challenges in the field of CSCW (Computer-Supported Cooperative Work) research is to establish conceptual models which allow for the analysis of collaborative activities and their resulting products. In this article, we propose an ontology that conceptualizes the required elements which enable an analysis to infer a set of analysis indicators, thus evaluating both the individual and group work and the artefacts which are produced.