Increasing opportunities for interaction in time-critical mobile collaborative settings

  • Authors:
  • Valeria Herskovic;David A. Mejía;Jesús Favela;Alberto L. Morán;Sergio F. Ochoa;José A. Pino

  • Affiliations:
  • Department of Computer Science, Universidad de Chile, Chile;Departamento de Ciencias de la Computación, CICESE, Ensenada, México;Departamento de Ciencias de la Computación, CICESE, Ensenada, México;Facultad de Ciencias, UABC, Ensenada, México;Department of Computer Science, Universidad de Chile, Chile;Department of Computer Science, Universidad de Chile, Chile

  • Venue:
  • CRIWG'09 Proceedings of the 15th international conference on Groupware: design, implementation, and use
  • Year:
  • 2009

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Abstract

The critical nature of some working environments, such as hospitals or search and rescue operations, gives rise to the need for timely collaboration. However, interactions are not always possible since potential collaborators may be unreachable because of the lack of a communication channel to carry out the interaction or due to their involvement in other activities. The use of adequate interaction facilitators may allow users to collaborate even in these circumstances. This paper presents a characterization of this type of situation and then introduces a set of design suggestions that may help improve opportunities for user interaction in time critical mobile collaborative settings.