Analyzing stakeholders' satisfaction when choosing suitable groupware tools for requirements elicitation

Authors:
Gabriela N. Aranda;Aurora Vizcaíno;Alejandra Cechich;Mario Piattini
Affiliations:
GIISCo Research Group, Universidad Nacional del Comahue, Computing Sciences Department, Neuquén, Argentina;ALARCOS Research Group, Information Systems and Technologies Department, INDRA Research and Development Institute, Escuela de Informática, Universidad de Castilla-La Mancha, Ciudad Real, Spai ...;GIISCo Research Group, Universidad Nacional del Comahue, Computing Sciences Department, Neuquén, Argentina;ALARCOS Research Group, Information Systems and Technologies Department, INDRA Research and Development Institute, Escuela de Informática, Universidad de Castilla-La Mancha, Ciudad Real, Spai ...
Venue:
CRIWG'09 Proceedings of the 15th international conference on Groupware: design, implementation, and use
Year:
2009

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Abstract

Global software development faces a series of problems related to various aspects of communication; for example, that people feel comfortable with the technology they use. In previous papers we have analyzed strategies to choose the most suitable technology for a group of stakeholders, taking advantages of information concerning stakeholders' cognitive characteristics. In this paper we present the preliminary results of an experiment in which our strategy was applied, and analyze stakeholders' satisfaction with regard to communication so as to discover if it is actually improved by our approach.