Computer Networks
Optimal Design of E-Commerce Site Infrastructure from a Business Perspective
HICSS '06 Proceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 08
Journal of Computational and Applied Mathematics
A new framework for MPEG video delivery over heterogeneous networks
Computer Communications
Hybrid Multicast Scheme for Many-to-Many Videoconferencing
NCM '08 Proceedings of the 2008 Fourth International Conference on Networked Computing and Advanced Information Management - Volume 02
SLA design from a business perspective
DSOM'05 Proceedings of the 16th IFIP/IEEE Ambient Networks international conference on Distributed Systems: operations and Management
Asynchronous transfer of video
IEEE Communications Magazine
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For a videoconferencing service provider, the infrastructure design in multi-SLA (Service Level Agreement) environments plays a pivotal role in the maximization of business profits. Traditional design methods usually concern costs exclusively but overlook financial losses. In this work, an optimal design methodology is proposed using Business-Driven IT Management (BDIM) concepts, whereby numbers of servers, routers and link bandwidth can be determined to minimize the sum of infrastructure costs and business losses. This method captures the linkage between infrastructure and business impacts by modeling availability, multi-SLA loads and transmission delay. A numerical example is discussed to demonstrate the value of the approach. A further conclusion is that the optimal design can be used for dynamic service provisioning.