This is what i'm doing and why: reflections on a think-aloud study of dl users' information behaviour

Authors:
Stephann Makri;Ann Blandford;Anna L. Cox
Affiliations:
University College London, London, United Kingdom;University College London, London, United Kingdom;University College London, London, United Kingdom
Venue:
Proceedings of the 10th annual joint conference on Digital libraries
Year:
2010

Citing 6
Cited 0

A behavioral approach to information retrieval system design

Journal of Documentation
Use of multiple digital libraries: a case study

Proceedings of the 1st ACM/IEEE-CS joint conference on Digital libraries
Getting access to what goes on in people's heads?: reflections on the think-aloud technique

Proceedings of the second Nordic conference on Human-computer interaction
A Practical Guide to Usability Testing

A Practical Guide to Usability Testing
The PRET A Rapporter framework: Evaluating digital libraries from the perspective of information work

Information Processing and Management: an International Journal
Using information behaviors to evaluate the functionality and usability of electronic resources: From Ellis's model to evaluation

Journal of the American Society for Information Science and Technology

Quantified Score

Hi-index	0.00

Visualization

Abstract

Many user-centred studies of digital libraries (DLs) include a think-aloud element and are usually conducted with the purpose of identifying usability issues related to the DLs used or understanding aspects of users' information behaviour. However, few of these studies present detailed accounts of how their think-aloud data was collected and analysed or reflect on this process. In this paper, we discuss and reflect on the decisions made when planning and conducting a think-aloud study of lawyers' interactive information behaviour. Our discussion is framed by Blandford et al.'s PRET A Rapporter ('ready to report') framework - a framework that can be used to plan, conduct and describe user-centred studies of DL use from an information work perspective.