A behavioral approach to information retrieval system design
Journal of Documentation
The derivation of a behavioural model for information retrieval system design
The derivation of a behavioural model for information retrieval system design
Cognitive walkthroughs: a method for theory-based evaluation of user interfaces
International Journal of Man-Machine Studies
Using programming walkthroughs to design a visual language
Using programming walkthroughs to design a visual language
The role of attorney mental models of law in case relevance determinations: an exploratory analysis
Journal of the American Society for Information Science - Special issue: relevance research
Usability inspection methods
The cognitive walkthrough method: a practitioner's guide
Usability inspection methods
Information seeking in electronic environments
Information seeking in electronic environments
DIS '97 Proceedings of the 2nd conference on Designing interactive systems: processes, practices, methods, and techniques
Trouble with Computers: Usefulness, Usability, and Productivity
Trouble with Computers: Usefulness, Usability, and Productivity
Usability Engineering
A Practical Guide to Usability Testing
A Practical Guide to Usability Testing
The cascade of interactions in the digital library interface
Information Processing and Management: an International Journal
Modeling the information-seeking behavior of social scientists: Ellis's study revisited
Journal of the American Society for Information Science and Technology
Evaluating usability methods: why the current literature fails the practitioner
interactions - The digital muse: HCI in support of creativity
Analytical usability evaluation for digital libraries: a case study
Proceedings of the 4th ACM/IEEE-CS joint conference on Digital libraries
Disrupting digital library development with scenario informed design
Interacting with Computers
Information Processing and Management: an International Journal
Investigating the information-seeking behaviour of academic lawyers: From Ellis's model to design
Information Processing and Management: an International Journal
Evaluating system utility and conceptual fit using CASSM
International Journal of Human-Computer Studies
Questions, options, and criteria: elements of design space analysis
Human-Computer Interaction
Creators, composers and consumers: experiences of designing a digital library
INTERACT'07 Proceedings of the 11th IFIP TC 13 international conference on Human-computer interaction
Industrial acceptability of web design methods: an empirical study
Journal of Web Engineering
European Conference on Cognitive Ergonomics: Designing beyond the Product --- Understanding Activity and User Experience in Ubiquitous Environments
Proceedings of the 10th annual joint conference on Digital libraries
Proceedings of the 28th Annual European Conference on Cognitive Ergonomics
Information Processing and Management: an International Journal
International Journal of Human-Computer Studies
NDM'09 Proceedings of the 9th Bi-annual international conference on Naturalistic Decision Making
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Information behavior (IB) research involves examining how people look for and use information, often with the sole purpose of gaining insights into the behavior displayed. However, it is also possible to examine IB with the purpose of using the insights gained to design new tools or improve the design of existing tools to support information seeking and use. This approach is advocated by David Ellis who, over two decades ago, presented a model of information seeking behaviors and made suggestions for how electronic tools might be designed to support these behaviors. Ellis also recognized that IBs might be used as the basis for evaluating as well as designing electronic resources. In this article, we present the IB evaluation methods. These two novel methods, based on an extension of Ellis's model, use the empirically observed IBs of lawyers as a framework for structuring user-centered evaluations of the functionality and usability of electronic resources. In this article, we present the IB methods and illustrate their use through the discussion of two examples. We also discuss benefits and limitations, grounded in specific features of the methods. © 2008 Wiley Periodicals, Inc.