A behavioral approach to information retrieval system design
Journal of Documentation
Affective and cognitive searching behavior of novice end-users of a full-text database
Journal of the American Society for Information Science - Special issue on full-text retrieval
Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
Children's relevance criteria and information seeking on electronic resources
Journal of the American Society for Information Science
Use of multiple digital libraries: a case study
Proceedings of the 1st ACM/IEEE-CS joint conference on Digital libraries
Getting access to what goes on in people's heads?: reflections on the think-aloud technique
Proceedings of the second Nordic conference on Human-computer interaction
A Practical Guide to Usability Testing
A Practical Guide to Usability Testing
Changes of search terms and tactics while writing a research proposal A longitudinal case study
Information Processing and Management: an International Journal
"Just the facts ma'am?": a contextual approach to the legal information use environment
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
Journal of the American Society for Information Science and Technology
Information Processing and Management: an International Journal
Investigating the information-seeking behaviour of academic lawyers: From Ellis's model to design
Information Processing and Management: an International Journal
Journal of the American Society for Information Science and Technology
Evaluation of interfaces for IRS: modelling end-user searching behaviour
IRSG'98 Proceedings of the 20th Annual BCS-IRSG conference on Information Retrieval Research
"I Did It My Way": Social workers as secondary designers of a client information system
Information Processing and Management: an International Journal
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Many user-centred studies of electronic information resources include a think-aloud element - where users are asked to verbalise their thoughts, interface actions and sometimes their feelings whilst using these resources to help them complete one or more information tasks. These studies are usually conducted with the purpose of identifying usability issues related to the resource(s) used or understanding aspects of users' information behaviour. However, few of these studies present detailed accounts of how their think-aloud data was collected and analysed or provide detailed reflection on methodological decisions made. In this article, we discuss and reflect on the methodology used when planning and conducting a think-aloud study of lawyers' interactive information behaviour. Our discussion is framed by Blandford et al.'s PRET A Rapporter ('ready to report') framework - a framework that can be used to plan, conduct and describe user-centred studies of electronic information resource use from an information work perspective.