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This paper describes how the HOPS notation can be used to support Human Centered Design. It discusses the role of the notation in providing multiple design viewpoints. It demonstrates how the HOPS tool can be used to animate these viewpoints. Finally, HOPS is used to specify how the system provides information resources for user action. This approach to specifying plausible user behavior is contrasted with a task based approach. The HOPS based design techniques are illustrated through a process control example.