Goal-directed requirements acquisition
6IWSSD Selected Papers of the Sixth International Workshop on Software Specification and Design
Life beyond the public sphere: Towards a networked model for political deliberation
Information Polity - Political Blogs and Representative Democracy
AI, E-government, and Politics 2.0
IEEE Intelligent Systems
Increasing engagement through early recommender intervention
Proceedings of the third ACM conference on Recommender systems
Goal-oriented requirements engineering: a case study in E-government
CAiSE'03 Proceedings of the 15th international conference on Advanced information systems engineering
Power and participation in digital late modernity: towards a network logic
ePart'11 Proceedings of the Third IFIP WG 8.5 international conference on Electronic participation
Intentional modeling of social media design knowledge for government-citizen communication
MSM'10/MUSE'10 Proceedings of the 2010 international conference on Analysis of social media and ubiquitous data
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Social media can be employed as powerful tools for enabling broad participation in public policy making. However, variations in the design of a social media technology system can lead to different levels or kinds of engagement, including low participation or polarized interchanges. The complex motivations, expectations, and actions among various actors in political communication need to be considered as 'make-or-break' factors in the design of such systems. This paper uses the i* modeling framework to analyse the impact that alternative configurations of a social media technology can have on the goals and relationships of the actors involved. The framework is applied to a website devoted to the deliberation of climate change issues. The intentional qualities that guide the actors in these discussions are derived from a review of the literature on e-government, on means for eliciting citizen opinion, and on the social aspects of online discussion.