A Qualitative Study of Hard Decision Making in Managing Global Software Development Teams

Authors:
Angel Garcia-Crespo;Ricardo Colomo-Palacios;Pedro Soto-Acosta;Marcos Ruano-Mayoral
Affiliations:
Computer Science Department, Universidad Carlos III de Madrid, Madrid, Spain;Computer Science Department, Universidad Carlos III de Madrid, Madrid, Spain;Department of Management & Finance, Universidad de Murcia, Murcia, Spain;EgeoIT, Madrid, Spain
Venue:
Information Systems Management
Year:
2010

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Abstract

We empirically explored the implication of hard decisions in the context of the management of global software development (GSD) teams. We hypothesized and empirically tested our belief that hard decision making in conventional development projects is very similar to GSD and differences arise from the nature of the relationship and the ranking of issues. Findings from a Delphi study illustrated our approach and shed some light into the management of GSD teams.