Users' needs for social tagging and sharing on mobile contacts

  • Authors:
  • Trung Van Nguyen;Alice Hae Yun Oh

  • Affiliations:
  • KAIST, Daejeon, South Korea;KAIST, Daejeon, South Korea

  • Venue:
  • Proceedings of the 12th international conference on Human computer interaction with mobile devices and services
  • Year:
  • 2010

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Abstract

In this paper we describe our research toward improving the current mobile contacts applications, which we found to lack important features that are essential to a fully satisfactory user experience. We identify the needs for a better user experience for organizing and searching, as well as looking for information from one's social network. We present the results of a user study that identified the problems with the current mobile contacts applications and propose tagging contacts and social network information sharing as the mechanism for improving their usability and usefulness.