Finding similar failures using callstack similarity

  • Authors:
  • Kevin Bartz;Jack W. Stokes;John C. Platt;Ryan Kivett;David Grant;Silviu Calinoiu;Gretchen Loihle

  • Affiliations:
  • Department of Statistics, Harvard University;Microsoft Research, Redmond, WA;Microsoft Research, Redmond, WA;Microsoft Corporation, Redmond, WA;Microsoft Corporation, Redmond, WA;Microsoft Corporation, Redmond, WA;Microsoft Corporation, Redmond, WA

  • Venue:
  • SysML'08 Proceedings of the Third conference on Tackling computer systems problems with machine learning techniques
  • Year:
  • 2008

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Abstract

We develop a machine-learned similarity metric for Windows failure reports using telemetry data gathered from clients describing the failures. The key feature is a tuned callstack edit distance with learned costs for seven fundamental edits based on callstack frames. We present results of a failure similarity classifier based on this and other features. We also describe how the model can be deployed to conduct a global search for similar failures across a failure database.