Mining user experiences from online forums: an exploration

Authors:
Valentin Jijkoun;Maarten de Rijke;Wouter Weerkamp;Paul Ackermans;Gijs Geleijnse
Affiliations:
University of Amsterdam, XG, Amsterdam, The Netherlands;University of Amsterdam, XG, Amsterdam, The Netherlands;University of Amsterdam, XG, Amsterdam, The Netherlands;Philips Research Europe, AE, Eindhoven, The Netherlands;Philips Research Europe, AE, Eindhoven, The Netherlands
Venue:
WSA '10 Proceedings of the NAACL HLT 2010 Workshop on Computational Linguistics in a World of Social Media
Year:
2010

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Abstract

Recent years have shown a large increase in the usage of content creation platforms---blogs, community QA sites, forums, etc.---aimed at the general public. User generated data contains emotional, opinionated, sentimental, and personal posts. This characteristic makes it an interesting data source for exploring new types of linguistic analysis, as is demonstrated by research on, e.g., sentiment analysis [4], opinion retrieval [3], and mood detection [1].