Social information filtering: algorithms for automating “word of mouth”
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
World Wide Web Journal - Special issue: Web security: a matter of trust
Quality is in the eye of the beholder: meeting users' requirements for Internet quality of service
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Communications of the ACM
Collaborative reputation mechanisms for electronic marketplaces
Decision Support Systems - Special issue for business to business electronic commerce, issues and solutions
Improving the service time of web clients using server redirection
ACM SIGMETRICS Performance Evaluation Review
IEEE Internet Computing
Introducing QoS to Electronic Commerce Applications
ISEC '01 Proceedings of the Second International Symposium on Topics in Electronic Commerce
Measuring End-User Availability on the Web: Practical Experience
DSN '02 Proceedings of the 2002 International Conference on Dependable Systems and Networks
Quality driven web services composition
WWW '03 Proceedings of the 12th international conference on World Wide Web
Reputation and endorsement for web services
ACM SIGecom Exchanges - Chains of commitment
A model for web services discovery with QoS
ACM SIGecom Exchanges
Defining and Monitoring Service-Level Agreements for Dynamic e-Business
LISA '02 Proceedings of the 16th USENIX conference on System administration
WebGraph: a framework for managing and improving performance of dynamic Web content
IEEE Journal on Selected Areas in Communications
Toward autonomic web services trust and selection
Proceedings of the 2nd international conference on Service oriented computing
Provider issues in quality-constrained data provisioning
Proceedings of the 2nd international workshop on Information quality in information systems
Agent-based trust model involving multiple qualities
Proceedings of the fourth international joint conference on Autonomous agents and multiagent systems
Syndicating Web Services: A QoS and user-driven approach
Decision Support Systems
Reliable QoS monitoring based on client feedback
Proceedings of the 16th international conference on World Wide Web
Discovering the best web service
Proceedings of the 16th international conference on World Wide Web
Proceedings of the 9th annual ACM international workshop on Web information and data management
Capturing and Using QoS Relationships to Improve Service Selection
CAiSE '08 Proceedings of the 20th international conference on Advanced Information Systems Engineering
An Agent-Based Web Service Composition Using Semantic Information and QoS
KES-AMSTA '07 Proceedings of the 1st KES International Symposium on Agent and Multi-Agent Systems: Technologies and Applications
QoS broker-based trust model for effective web service selection
SEA '07 Proceedings of the 11th IASTED International Conference on Software Engineering and Applications
Interactive selection of Web services under multiple objectives
Information Technology and Management
Web-services classification using intelligent techniques
Expert Systems with Applications: An International Journal
An adaptive approach for QoS-aware web service composition using cultural algorithms
AI'07 Proceedings of the 20th Australian joint conference on Advances in artificial intelligence
Dynamic service selection capability for load balancing in enterprise service bus
CEA'10 Proceedings of the 4th WSEAS international conference on Computer engineering and applications
CDVE'09 Proceedings of the 6th international conference on Cooperative design, visualization, and engineering
A taxonomy and classification of web service QoS elements
International Journal of Communication Networks and Distributed Systems
Connection management system for web services based on a policy
TELE-INFO'06 Proceedings of the 5th WSEAS international conference on Telecommunications and informatics
Recommendation-based editor for business process modeling
Data & Knowledge Engineering
A QOS enhanced framework and trust model for effective web services selection
Journal of Web Engineering
A QOS enhanced framework and trust model for effective web services selection
Journal of Web Engineering
Trustworthy assurance of service interoperation in cloud environment
International Journal of Automation and Computing
A survey on SLA and performance measurement in cloud computing
OTM'11 Proceedings of the 2011th Confederated international conference on On the move to meaningful internet systems - Volume Part II
Reputation-Based service level agreements for web services
ICSOC'05 Proceedings of the Third international conference on Service-Oriented Computing
A framework to support qos-aware usage of web services
ICWE'05 Proceedings of the 5th international conference on Web Engineering
Game-Theoretic analysis of a web services collaborative mechanism
ICSOC'11 Proceedings of the 9th international conference on Service-Oriented Computing
CloudGenius: decision support for web server cloud migration
Proceedings of the 21st international conference on World Wide Web
On the analysis of reputation for agent-based web services
Expert Systems with Applications: An International Journal
End-to-end reliability of service oriented applications
Information Systems Frontiers
Analyzing coopetition strategies of services within communities
ICSOC'12 Proceedings of the 10th international conference on Service-Oriented Computing
Analyzing Communities of Web Services Using Incentives
International Journal of Web Services Research
Agent-based game-theoretic model for collaborative web services: Decision making analysis
Expert Systems with Applications: An International Journal
A Web Service trust evaluation model based on small-world networks
Knowledge-Based Systems
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With the proliferation of web services, quality of service serves as a benchmark to differentiate the services and their providers. As of today, a wide spectrum of attributes have been identified to account for the quality of a service like availability, reliability, servability, performance, reputation and so on. Reputation has been measured as an average user rating and we argue that the user perception alone is not sufficient to indicate the reputation. It is necessary to measure how trustworthy the provider has been in complying with the agreed levels in the SLA. To quantify the consistency in compliance levels, we introduce a new QoS attribute termed verity and propose an architecture to quantify it. We argue that verity should be taken into account for a quality driven selection and composition of web services. Reputation, when expressed as a vector of user rating, compliance and verity is a more intuitive indicator of the provider's trustworthiness.