Business-driven QoS management of B2C web servers

Authors:
Grażyna Suchacka;Leszek Borzemski
Affiliations:
Computer Science, Opole University of Technology, Opole, Poland;Institute of Information Science, Wrocław University of Technology, Wrocław, Poland
Venue:
ETM'10 Proceedings of the Third international conference on Incentives, overlays, and economic traffic control
Year:
2010

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Abstract

The paper deals with Quality of Service (QoS) in e-commerce Web servers. We consider request service control in a Business-to-Consumer (B2C) Web server system to ensure two business goals: high revenue of the e-retailer and high QoS for key customers with different business values. A problem of optimization of a multi-stage decision process in the context of achieving these goals is formulated. Some simulation results of the system performance under a novel admission control (AC) and scheduling algorithm are discussed.