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The paper discusses a research approach to achieve the "wider inclusion objectives" reported in the second part of the Riga declaration. The approach is based on the convergence of two forms of intelligence on the web, given by Web 2.0 and the Semantic Web. While Web 2.0 encompasses social phenomena, often undervalued in the field of e-Inclusion (exchange and collection of large amount of information), Semantic Web is designed for interlinking and reusing structured information. The paper outlines a software architecture for the exploitation of the above concepts and gives an example of a possible application built on top of the architecture, in the domain of inclusive e-Tourism, enlightening benefits that come by the adoption of the approach, with respect to current trip planning systems.