Reputation in multi agent systems and the incentives to provide feedback

Authors:
Miriam Heitz;Stefan König;Torsten Eymann
Affiliations:
University of Bayreuth, Chair of Information Systems Management, Bayreuth, Germany;University of Bayreuth, Chair of Information Systems Management, Bayreuth, Germany;University of Bayreuth, Chair of Information Systems Management, Bayreuth, Germany
Venue:
MATES'10 Proceedings of the 8th German conference on Multiagent system technologies
Year:
2010

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Abstract

The emergence of the Internet leads to a vast increase in the number of interactions between parties that are completely alien to each other. In general, such transactions are likely to be subject to fraud and cheating. If such systems use rational software agents to negotiate and execute transactions, mechanisms that lead to favorable outcomes for all parties instead of giving rise to defective behavior are necessary to make the system work: trust and reputation mechanisms. This paper analyzes different incentive mechanisms helping these trust and reputation mechanisms in eliciting users to report own experiences honestly.