The mind's eye on personal profiles: how to inform initial trustworthiness assessments in virtual project teams

Authors:
Ellen Rusman;Jan van Bruggen;Peter Sloep;Martin Valcke;Rob Koper
Affiliations:
Open University of the Netherlands, CELSTEC, Heerlen, The Netherlands;Open University of the Netherlands, CELSTEC, Heerlen, The Netherlands;Open University of the Netherlands, CELSTEC, Heerlen, The Netherlands;Ghent University, Department of Educational Studies, Ghent, Belgium;Open University of the Netherlands, CELSTEC, Heerlen, The Netherlands
Venue:
CRIWG'10 Proceedings of the 16th international conference on Collaboration and technology
Year:
2010

Citing 4
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The Mind's Eye on Personal Profiles: A Cognitive Perspective on Profile Elements that Inform Initial Trustworthiness Assessments and Social Awareness in Virtual Project Teams

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Abstract

Personal information is an important precursor for the trust formation process in virtual project teams. However, till today it has remained unclear what specific personal information most trustors prefer. Insight in their preferences as well as in their foundation could support the development of templates that provide communication support to virtual teams. In this paper, we describe and empirically test an approach that links trustors' common information preferences and a TrustWorthiness' ANtecedents (TWAN) framework. Thus, we provide 'the mind's eye' on interpreting and valuing information elements.