Pattern-mediated knowledge exchange in non-governmental organizations

  • Authors:

  • Franziska Arnold;Johannes Moskaliuk;Till Schümmer;Ulrike Cress

  • Affiliations:

  • Knowledge Media Research Center, Tuebingen, Germany;University of Tuebingen, Tuebingen, Germany;FernUniversität in Hagen, Hagen, Germany;Knowledge Media Research Center, Tuebingen, Germany

  • Venue:
  • EC-TEL'10 Proceedings of the 5th European conference on Technology enhanced learning conference on Sustaining TEL: from innovation to learning and practice
  • Year:
  • 2010

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Abstract

Non-governmental organizations often face the challenge that practical knowledge cannot easily be transferred between practitioners with different degrees of expertise, as there is no way of directly observing good practice, and practical knowledge often only exists in implicit form. In this paper, we describe how patterns may be used to support sharing practical knowledge, and based on the co-evolution model by Cress and Kimmerle, we provide a theoretical framework for describing how an exchange of practical knowledge takes place. We present the results of a case study that supports the efficiency of patterns. Patterns facilitate the exchange of good practice by leading to more explicit and understandable descriptions.