Using personal professional networks for learning in social work: need for insight into the real-world context

Authors:
Kamakshi Rajagopal;Desirée Joosten-ten Brinke;Peter B. Sloep
Affiliations:
Centre for Learning Sciences and Technologies, Open Universiteit Nederland;Centre for Learning Sciences and Technologies, Open Universiteit Nederland;Centre for Learning Sciences and Technologies, Open Universiteit Nederland
Venue:
EC-TEL'10 Proceedings of the 5th European conference on Technology enhanced learning conference on Sustaining TEL: from innovation to learning and practice
Year:
2010

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Abstract

Professionals in social work practice depend on a high level of skills, intellectual ability and a wide knowledge base to find innovative solutions for the complex problems they encounter. They learn by experience and through social interaction using dialogue and discussion with relevant others to create new knowledge. To support their learning, they search for the most suitable and most relevant dialogue partner available in their extensive personal professional network. This is a difficult, high-skilled task, for which little technological support is available. This paper presents a literature review on the learning needs of these professionals and considers the use of technology as a means of supporting this type of learning. It argues for the need for more insight into the strategies used by professionals in building, maintaining and activating connections in their personal professional network for learning purposes.