Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
The productivity paradox of information technology
Communications of the ACM
The trouble with computers
Beyond the productivity paradox
Communications of the ACM
Activity Theory: Basic Concepts and Applications
EWCHI '95 Selected papers from the 5th International Conference on Human-Computer Interaction
Building systems that users want to use
Communications of the ACM - The Blogosphere
Cultural determinants of media choice for deception
Computers in Human Behavior
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Based on the premises of activity theory, this study examines how people choose between computerized and traditional methods for various tasks. From the activity perspective, different methods are the tools that a person uses to transform a target object into a desirable outcome. The previous experiences with each method from the external (overt) activities shape the internal (psychological) activities that lead to the formation of the attitude toward using it for future tasks. To capture such a psychological state, a construct called tool readiness and its measure were developed. The results obtained from an empirical study were used to evaluate the content validity, construct validity and predictive validity of the scale.