Why are online catalogs still hard to use?
Journal of the American Society for Information Science - Special issue: current research in online public access systems
Journal of the American Society for Information Science - Special issue: current research in online public access systems
Analysis of a very large web search engine query log
ACM SIGIR Forum
Searching the Web: the public and their queries
Journal of the American Society for Information Science and Technology
Transparent Queries: investigation users' mental models of search engines
Proceedings of the 24th annual international ACM SIGIR conference on Research and development in information retrieval
Using clustering techniques to detect usage patterns in a Web-based information system
Journal of the American Society for Information Science and Technology
Dynamic Queries for Visual Information Seeking
IEEE Software
Journal of the American Society for Information Science and Technology
Analysing Web Search Logs to Determine Session Boundaries for User-Oriented Learning
AH '00 Proceedings of the International Conference on Adaptive Hypermedia and Adaptive Web-Based Systems
Stuff I've seen: a system for personal information retrieval and re-use
Proceedings of the 26th annual international ACM SIGIR conference on Research and development in informaion retrieval
Mining longitudinal web queries: trends and patterns
Journal of the American Society for Information Science and Technology
Coverage, relevance, and ranking: The impact of query operators on Web search engine results
ACM Transactions on Information Systems (TOIS)
Associating search and navigation behavior through log analysis: Research Articles
Journal of the American Society for Information Science and Technology
Clustering versus faceted categories for information exploration
Communications of the ACM - Supporting exploratory search
Fast, flexible filtering with phlat
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Analysis of the query logs of a web site search engine
Journal of the American Society for Information Science and Technology
The relation browser tool for faceted exploratory search
Proceedings of the 8th ACM/IEEE-CS joint conference on Digital libraries
Exploratory Search
What do exploratory searchers look at in a faceted search interface?
Proceedings of the 9th ACM/IEEE-CS joint conference on Digital libraries
Faceted Search
Annual Review of Information Science and Technology
Journal of the American Society for Information Science and Technology
Understanding book search behavior on the web
Proceedings of the 21st ACM international conference on Information and knowledge management
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This paper reports the result of a transaction log analysis on two faceted library catalogs (University of North Carolina at Chapel Hill (UNC) Library catalog and Phoenix Public Library (PPL) catalog). The goal is to investigate people's searching behavior with the faceted catalogs in an academic library and a public library. Two large data sets (with 504,142 logs for 40 days, and 1,010,239 logs for 60 days respectively) are analyzed. Descriptive statistics are reported and cluster analysis is conducted. It is found that people do incorporate facets when they are searching through a faceted catalog for either the academic or the public library. The facet usage for the PPL catalog is higher than that of its UNC counterpart probably due to its support of facet browsing in addition to facet refining, and that they have facets that describe the content better. For the UNC data, many popular facets are the "administrative" (or circulative) metadata rather than the "real content" metadata, whereas for the PPL data, frequently used facets are the browsing titles appearing as search tabs on the search page, such as books and movies. Finally, cluster analysis reveals common search groups across the two library environments. A better understanding of people's searching behavior can help system developers to develop more responsive systems to cater to different behaviors and different patrons. Particularly, an insight into how people are using facets will guide library technical staff to make facets more effective in helping people find what they want.