Online search patterns: NLM CATLINE database
Journal of the American Society for Information Science
Computer support for organizations: toward an organizational science
Interfacing thought: cognitive aspects of human-computer interaction
Information-seeking strategies of novices using a full-text electronic encyclopedia
Journal of the American Society for Information Science
Information retrieval using a hypertext-based help system
ACM Transactions on Information Systems (TOIS)
The invisible computer
Journal of the American Society for Information Science - Special topic issue on digital libraries: part 2
Communications of the ACM
Using clustering techniques to detect usage patterns in a Web-based information system
Journal of the American Society for Information Science and Technology
Designing the User Interface: Strategies for Effective Human-Computer Interaction
Designing the User Interface: Strategies for Effective Human-Computer Interaction
User studies informing E-table interfaces
Information Processing and Management: an International Journal
Best Practices for Digital Archiving: An Information Life Cycle Approach
Best Practices for Digital Archiving: An Information Life Cycle Approach
Rhythms of dialogue in human-computer conversation.
Rhythms of dialogue in human-computer conversation.
Journal of the American Society for Information Science and Technology
Proceedings of the 73rd ASIS&T Annual Meeting on Navigating Streams in an Information Ecosystem - Volume 47
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The data systems, policies and procedures, corporate culture, and public face of an agency or institution make up its organizational interface. This case study describes how user interfaces for the Bureau of Labor Statistics web site evolved over a 5-year period along with the larger organizational interface and how this co-evolution has influenced the institution itself. Interviews with BLS staff and transaction log analysis are the foci in this analysis that also included user information-seeking studies and user interface prototyping and testing. The results are organized into a model of organizational interface change and related to the information life cycle.