Understanding human-work domain interaction: Implications for the design of a corporate digital library

Authors:
Hong (Iris) Xie
Affiliations:
University of Wisconsin-Milwaukee, P.O. Box 413, Milwaukee, WI 53201
Venue:
Journal of the American Society for Information Science and Technology
Year:
2006

Citing 16
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Abstract

The author applies the cognitive work analysis (CWA) approach to investigate human–work interaction in a corporate setting. This study reports the analysis of data collected from a Web survey, diaries, and telephone interviews. The results present characterizations of actors and the work domain; three dimensions for each of the four interactive activities involved in the human–work interaction and their relationships are identified. An enhanced model and its implications for the development of a corporate digital library are discussed. © 2006 Wiley Periodicals, Inc.