Rhythms of dialogue in human-computer conversation.

Performance measurement and evaluation of online information systems

CSC '85 Proceedings of the 1985 ACM thirteenth annual conference on Computer Science

A methodology for the objective evaluation of the user/system interfaces of the MADAM system using software engineering principles

ACM-SE 18 Proceedings of the 18th annual Southeast regional conference

Automated monitoring to support the analysis and evaluation of information systems

SIGIR '79 Proceedings of the 2nd annual international ACM SIGIR conference on Information storage and retrieval: information implications into the eighties

End user behavior on an online information retrieval system: a computer monitoring study

SIGIR '83 Proceedings of the 6th annual international ACM SIGIR conference on Research and development in information retrieval

Monitoring and evaluation of information systems via transaction log analysis

SIGIR '84 Proceedings of the 7th annual international ACM SIGIR conference on Research and development in information retrieval

Co-evolution of user and organizational interfaces: a longitudinal case study of WWW dissemination of national statistics

Journal of the American Society for Information Science and Technology

The need for quantitative measurement of on-line user behavior

CHI '81 Proceedings of the Joint Conference on Easier and More Productive Use of Computer Systems. (Part - II): Human Interface and the User Interface - Volume 1981