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Cybernetics, Second Edition: or the Control and Communication in the Animal and the Machine
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A Mathematical Theory of Communication
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CSC '85 Proceedings of the 1985 ACM thirteenth annual conference on Computer Science
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CHI '81 Proceedings of the Joint Conference on Easier and More Productive Use of Computer Systems. (Part - II): Human Interface and the User Interface - Volume 1981
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This paper is based on, and extracted in part from, a much more expanded and detailed manuscript entitled "Monitoring and Evaluation of On-Line Information System Usage", accepted for publication in Information Processing and Management.