Speech Communication - Special issue on interactive voice technology for telecommunication applications (IVITA '96)
ARTIMIS: natural dialogue meets rational agency
IJCAI'97 Proceedings of the Fifteenth international joint conference on Artifical intelligence - Volume 2
Constructive Dialogue Modelling: Speech Interaction and Rational Agents
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Evaluation of wikitalk: user studies of human-robot interaction
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Multimodal feedback in first encounter interactions
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This paper discusses rational interaction as a methodology for designing and implementing dialogue management in ambient environments. It is assumed that natural (multimodal) language communication is the most intuitive way of interaction, and most suitable when the interlocutors are involved in open-ended activities that concern negotiations and planning. The paper discusses aspects that support this hypothesis by focussing especially on how interlocutors build shared context through natural language, and create social bonds through affective communication. Following the design guidelines for interactive artefacts, it is proposed that natural language provides humancomputer systems with an interface which is affordable: it readily suggests the appropriate ways to use the interface.