Rethinking the semantic annotation of services

  • Authors:

  • Nikolaos Loutas;Vassilios Peristeras;Konstantinos Tarabanis

  • Affiliations:

  • National University of Ireland, Galway, Digital Enterprise Research Institute and Information Systems Lab, University of Macedonia, Thessaloniki, Greece;National University of Ireland, Galway, Digital Enterprise Research Institute;Information Systems Lab, University of Macedonia, Thessaloniki, Greece

  • Venue:
  • ICSOC/ServiceWave'09 Proceedings of the 2009 international conference on Service-oriented computing
  • Year:
  • 2009

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Abstract

This work extends and enhances existing semantic service models by involving users and by including service metadata related to the user's view of the service and their behaviour. We borrow ideas and extend the models and practices for the annotation of Web content and information resources that has recently become popular in widely-used social platforms. Users are encouraged to describe in their own terms the services they use. Our approach strengthens user participation in the Web and more generally in the service industry by providing service metadata, which are later used as a form of lightweight user-side semantic annotation of services. This annotation is provided explicitly by the users and/or implicitly by identifying patterns in the users' behaviour. This type of service annotation acts supplementary to the service descriptions provided by the service providers and is linked to the actual use of the services. Finally, we harvest the collected metadata and use it for facilitating discovery and clustering of services, as well as to enable service recommendations and matchmaking with users' profiles.