The Challenges of Service Evolution

  • Authors:
  • Mike P. Papazoglou

  • Affiliations:
  • INFOLAB, Dept. of Information Systems and Mgt., Tilburg University, The Netherlands

  • Venue:
  • CAiSE '08 Proceedings of the 20th international conference on Advanced Information Systems Engineering
  • Year:
  • 2008

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Abstract

Services are subject to constant change and variation. Services can evolve typically due to changes in structure, e.g., attributes and operations; in behavior and policies, e.g., adding new business rules and regulations, in types of business-related events; and in business protocols. This paper introduces two types of service changes: shallow changes - where changes are confined to services or the clients - and deep changes - where cascading effects and side-effects occur. The paper introduces a theoretical approach for dealing with shallow service changes and a change-oriented service lifecycle methodology that addresses the effects of deep service changes.