Bayesian learning in negotiation
International Journal of Human-Computer Studies - Evolution and learning in multiagent systems
An experimental analysis of multi-attribute auctions
Decision Support Systems
DynamiCS: An Actor-Based Framework for Negotiating Mobile Agents
Electronic Commerce Research - Special issue on agents in electronic commerce
Design of Roles and Protocols for Electronic Negotiations
Electronic Commerce Research
An Internet-based negotiation server for e-commerce
The VLDB Journal — The International Journal on Very Large Data Bases
E-service: a new paradigm for business in the electronic environment
Communications of the ACM - E-services: a cornucopia of digital offerings ushers in the next Net-based evolution
On Agent-Mediated Electronic Commerce
IEEE Transactions on Knowledge and Data Engineering
Artificial Intelligence - Special issue: Fuzzy set and possibility theory-based methods in artificial intelligence
An agenda-based framework for multi-issue negotiation
Artificial Intelligence
Web services on demand: WSLA-driven automated management
IBM Systems Journal
Rules of Engagement for Automated Negotiation
WEC '04 Proceedings of the First IEEE International Workshop on Electronic Contracting
Cremona: an architecture and library for creation and monitoring of WS-agreents
Proceedings of the 2nd international conference on Service oriented computing
Learning on opponent's preferences to make effective multi-issue negotiation trade-offs
ICEC '04 Proceedings of the 6th international conference on Electronic commerce
A Comparative Study of Game Theoretic and Evolutionary Models of Bargaining for Software Agents
Artificial Intelligence Review
IT Infrastructure to Enable Next Generation Enterprises
Information Systems Frontiers
Requirements engineering for e-business advantage
Requirements Engineering
Antecedents of Business Process Outsourcing in Manufacturing Plants
HICSS '06 Proceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 08
A web services-enabled marketplace architecture for negotiation process management
Decision Support Systems - Special issue: Web services and process management
A Negotiation Meta Strategy Combining Trade-off and Concession Moves
Autonomous Agents and Multi-Agent Systems
A negotiation description language
Software—Practice & Experience
What drives market transactions in B2B exchanges?
Communications of the ACM - Supporting exploratory search
The World Is Flat [Updated and Expanded]: A Brief History of the Twenty-first Century
The World Is Flat [Updated and Expanded]: A Brief History of the Twenty-first Century
Service oriented architectures: approaches, technologies and research issues
The VLDB Journal — The International Journal on Very Large Data Bases
An agent architecture for multi-attribute negotiation using incomplete preference information
Autonomous Agents and Multi-Agent Systems
Business Models for Internet-Based B2B Electronic Markets
International Journal of Electronic Commerce
Scheduling meetings through multi-agent negotiations
Decision Support Systems
A Framework for Web service negotiation
ACM Transactions on Autonomous and Adaptive Systems (TAAS)
The Challenges of Service Evolution
CAiSE '08 Proceedings of the 20th international conference on Advanced Information Systems Engineering
Electronic Commerce Research and Applications
Auction Advisor: an agent-based online-auction decision support system
Decision Support Systems
Managing commitments in multiple concurrent negotiations
Electronic Commerce Research and Applications
Architectures for negotiating agents
CEEMAS'03 Proceedings of the 3rd Central and Eastern European conference on Multi-agent systems
An Interdisciplinary Perspective on IT Services Management and Service Science
Journal of Management Information Systems
Towards the automation of e-negotiation processes based on web services – a modeling approach
WISE'05 Proceedings of the 6th international conference on Web Information Systems Engineering
A software framework for automated negotiation
Software Engineering for Multi-Agent Systems III
A framework for automated negotiation of service level agreements in services grids
BPM'05 Proceedings of the Third international conference on Business Process Management
Bilateral negotiation decisions with uncertain dynamic outside options
IEEE Transactions on Systems, Man, and Cybernetics, Part C: Applications and Reviews
Agents that react to changing market situations
IEEE Transactions on Systems, Man, and Cybernetics, Part B: Cybernetics
Flexible negotiation agent with relaxed decision rules
IEEE Transactions on Systems, Man, and Cybernetics, Part B: Cybernetics
A bargaining-specific architecture for supporting automated service agreement negotiation systems
Science of Computer Programming
Automated negotiation in open and distributed environments
Expert Systems with Applications: An International Journal
Efficient communication architecture for the C2C agent
Computer Standards & Interfaces
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There is a steady shift in e-commerce from goods to services that must be provisioned according to service agreements. This study focuses on software frameworks to develop automated negotiators in open commerce environments. Analysis of the literature on automated negotiation and typical case studies led to a catalog of 16 objective requirements and a conceptual model that was used to compare 11 state-of-the-art software frameworks. None of them was well suited for negotiating service agreements in open commerce environments. This motivated work on a reference architecture that provides the foundations to develop negotiation systems that address the previous requirements. A software framework was devised to validate the proposal by means of case studies. The study contributes to the fields of requirements engineering and software design, and is expected to support future efforts of practitioners and researchers because its findings bridge the gap among the existing automated negotiation techniques and lay the foundations for developing new software frameworks.