Realizing integrated service delivery through a language for collective understanding of business rules

Authors:
Sietse Overbeek;Marijn Janssen;Patrick Van Bommel
Affiliations:
Faculty of Technology, Policy and Management, Delft University of Technology, Delft, The Netherlands;Faculty of Technology, Policy and Management, Delft University of Technology, Delft, The Netherlands;Institute for Computing and Information Sciences, Radboud University Nijmegen, Nijmegen, The Netherlands
Venue:
RuleML'10 Proceedings of the 2010 international conference on Semantic web rules
Year:
2010

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Abstract

Integrated Service Delivery (ISD) concerns the cooperation among multiple service providers to make services available as an integrated package. This cooperation requires that providers connect to each other and understand each other. Yet, there is no support for describing and communicating such a complex set of ISD rules. An ISD language is proposed in this paper, founded in the Semantics of Business Vocabulary and Business Rules (SBVR) specification. SBVR is a human-readable language that has the full power of formal languages. 'Basic expressions' are introduced to verbalize ISD rules in SBVR. 'Composed expressions' have been developed to add logical, temporal, and geographical information to business rules to realize ISD. This is necessary to understand how, when, and where services need to be integrated and delivered. Service providers can realize a shared understanding of how to jointly integrate and deliver services by utilizing the foundations.