Providing standard-oriented data models and interfaces to eGovernment services

Authors:
Luis M. Álvarez Sabucedo;Luis E. Anido Rifón;Rubén Míguez Pérez;Juan M. Santos Gago
Affiliations:
Telematics Engineering Department, University of Vigo, Spain;Telematics Engineering Department, University of Vigo, Spain;Telematics Engineering Department, University of Vigo, Spain;Telematics Engineering Department, University of Vigo, Spain
Venue:
Computer Standards & Interfaces
Year:
2009

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Abstract

As eGovernment becomes a very active research area, a lot of solutions to solve citizens' needs are being deployed. These solutions, even of a high quality, suffer from some drawbacks. Most of them related to the lack of interoperability among different Public Administrations or the difficulties to locate or invoke the desired service. To deal with these issues, a semantic-based approach centered in citizens is proposed. This paper tackles the provision of a front-end solution to access services in Public Administrations. A complete software interface within a holistic model of service is deeply discussed.