Expressiveness in conceptual data modelling
Data & Knowledge Engineering
Hypermedia and cognition: designing for comprehension
Communications of the ACM
Maintaining knowledge about temporal intervals
Communications of the ACM
Information modeling and relational databases: from conceptual analysis to logical design
Information modeling and relational databases: from conceptual analysis to logical design
IEEE Software
Centralization Revisited? Problems on Implementing Integrated Service Delivery in The Netherlands
EGOV '02 Proceedings of the First International Conference on Electronic Government
Communications of the ACM - E-services: a cornucopia of digital offerings ushers in the next Net-based evolution
Service components for managing the life-cycle of service compositions
Information Systems - Special issue: The 14th international conference on advanced information systems engineering (CAiSE*02)
Successful e-government in Singapore
Communications of the ACM - Wireless sensor networks
Ontology-based workflow change management for flexible eGovernment service delivery
dg.o '03 Proceedings of the 2003 annual national conference on Digital government research
Improving the security of industrial networks by means of formal verification
Computer Standards & Interfaces
User-centric services provisioning in wireless environments
Communications of the ACM - Remembering Jim Gray
A knowledge-based approach to manage information systems interoperability
Information Systems
An ontological knowledge framework for adaptive medical workflow
Journal of Biomedical Informatics
Expert Systems with Applications: An International Journal
OTM '08 Proceedings of the OTM Confederated International Workshops and Posters on On the Move to Meaningful Internet Systems: 2008 Workshops: ADI, AWeSoMe, COMBEK, EI2N, IWSSA, MONET, OnToContent + QSI, ORM, PerSys, RDDS, SEMELS, and SWWS
HICSS '09 Proceedings of the 42nd Hawaii International Conference on System Sciences
A high performance backoff protocol for fast execution of composite web services
Computers and Industrial Engineering
Providing standard-oriented data models and interfaces to eGovernment services
Computer Standards & Interfaces
Business to business interoperability: A current review of XML data integration standards
Computer Standards & Interfaces
A Flexible, Event-Driven, Service-Oriented Architecture for Orchestrating Service Delivery
IEEE Intelligent Systems
SBPMN - An easier business process modeling notation for business users
Computer Standards & Interfaces
Towards the government transformation: An ontology-based government knowledge repository
Computer Standards & Interfaces
Semantic reengineering of business processes
Information Systems
Visualizing formalisms with ORM models
OTM'07 Proceedings of the 2007 OTM confederated international conference on On the move to meaningful internet systems - Volume Part I
OTM'07 Proceedings of the 2007 OTM confederated international conference on On the move to meaningful internet systems - Volume Part I
CLEF'05 Proceedings of the 6th international conference on Cross-Language Evalution Forum: accessing Multilingual Information Repositories
Corporate portals: a literature review of a new concept in Information Management
International Journal of Information Management: The Journal for Information Professionals
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In Integrated Service Delivery (ISD), multiple service providers have to collaborate in order to serve as a one-stop shop for their clients. Although technical standards have been met, collaboration is difficult. Service providers do not know what kind of information other providers need, are not aware of each other's processes or simply do not understand each other due to the use of ambiguous terms. In this paper, foundations for a language are developed to specify the requirements for ISD and enable the unambiguous understanding of these requirements. A combination of the standards Object-Role Modeling (ORM) and Semantics of Business Vocabulary and Business Rules (SBVR) is used to ensure human readability and to have the full expressive power of formal languages. Composed expressions are developed to express logical, temporal, and geographical requirements. This enables service providers to understand how, when, and where services need to be integrated. By utilizing these foundations to generate a standard language for ISD, service providers can collaborate and they can understand complex client requirements which lead to improved ISD.