e-government... not e-governance... not e-democracy not now!: not ever?

  • Authors:
  • Donald F. Norris

  • Affiliations:
  • University of Maryland, Baltimore, MD

  • Venue:
  • Proceedings of the 4th International Conference on Theory and Practice of Electronic Governance
  • Year:
  • 2010

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Abstract

The argument that I offer in this paper, supported by literature and empirical evidence, is that e-government is just that -- electronic government -- and little more. I define e-government as the delivery by alternate, electronic means of governmental information and services 24/7/365. It is government to citizen (G2C), government to government (G2B) and government to business (G2G). It is the outward face of the use of information and communications technologies (ICTs) by government to (hence the "2") deliver information and services. E-government occurs primarily, although not solely, via official governmental websites. E-government is not e-democracy or e-governance and does not appear to be heading in the direction of becoming either.