interactions
Mobile agents and the future of the internet
ACM SIGOPS Operating Systems Review
The Design of Sites: Patterns, Principles, and Processes for Crafting a Customer-Centered Web Experience
Managerial information overload
Communications of the ACM
Customer-centered rules for design of e-commerce Web sites
Communications of the ACM - Mobile computing opportunities and challenges
Consumer-based assessment of product creativity: A review and reappraisal: Research Articles
Human Factors in Ergonomics & Manufacturing
Problematic Internet use or Internet addiction?
Computers in Human Behavior
The effects of online advertising
Communications of the ACM - Emergency response information systems: emerging trends and technologies
Factor structure of web site creativity
Computers in Human Behavior
Integration of Creativity into Website Design
Proceedings of the 13th International Conference on Human-Computer Interaction. Part I: New Trends
How are we searching the World Wide Web? A comparison of nine search engine transaction logs
Information Processing and Management: an International Journal - Special issue: Formal methods for information retrieval
The problem of information overload in business organisations: a review of the literature
International Journal of Information Management: The Journal for Information Professionals
Fast password recovery attack: application to APOP
Journal of Intelligent Manufacturing
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Following research published in 1996, a survey was conducted to investigate the likes, dislikes and areas of difficulty on the World-Wide Web. Findings of the pilot survey indicate that the amount of information online was most liked, advertisements were the least liked and searching presented the most difficulty. A follow-up questionnaire similar to that used in 1995 was administered and 301 responses were obtained. The comparison of the two surveys, conducted more than a decade apart, indicates that some users are not aware of features of search engines and browsers that would aid them in their searching efforts. However, better instructions on the search process or search tools were not considered enhancements. Unlike the 1996 survey, this survey contained questions concerning online advertising. Respondents indicated that easy to ignore or potentially interesting forms of advertising are less annoying than pop-ups, spam and those that animate in the screen foreground.