Designing for usability: key principles and what designers think
Communications of the ACM
Human-computer interaction (2nd ed.)
Human-computer interaction (2nd ed.)
The usability engineering lifecycle: a practitioner's handbook for user interface design
The usability engineering lifecycle: a practitioner's handbook for user interface design
Usability Engineering
Beyond Interaction Design: Beyond Human-Computer Interaction
Beyond Interaction Design: Beyond Human-Computer Interaction
Requirements Engineering: The State of the Practice
IEEE Software
The Elements of User Experience: User-Centered Design for the Web
The Elements of User Experience: User-Centered Design for the Web
Interaction Design: Beyond Human Computer Interaction
Interaction Design: Beyond Human Computer Interaction
Sketching User Experiences: Getting the Design Right and the Right Design
Sketching User Experiences: Getting the Design Right and the Right Design
Measuring effectiveness of HCI integration in software development processes
Journal of Systems and Software
Do teams achieve usability goals? evaluating goal achievement with usability goals setting tool
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part I
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Several activities related to human-computer interaction (HCI) design are described in literature. However, it is not clear whether each HCI activity is equally important. We propose a multi-disciplinary framework to organise HCI work in phases, activities, methods, roles, and deliverables. Using regression analyses on data from 50 industry projects, we derive weights for the HCI activities in proportion to the impact they make on usability, and compare these with the recommended and assigned weights. The scores of 4 HCI activities (user studies, user interface design, usability evaluation of the user interface, and development support) have the most impact on the Usability Goals Achievement Metric (UGAM) and account for 58% of variation in it.