Understanding IT organizations

  • Authors:
  • Claudio Bartolini;Karin Breitman;Simone Diniz Junqueira Barbosa;Mathias Salle;Rita Berardi;Glaucia Melissa Campos;Erik Eidt

  • Affiliations:
  • Hewlett-Packard, Rio de Janeiro, RJ, Brasil;Departamento de Informática, PUC-Rio, Rio de Janeiro, RJ, Brasil;Departamento de Informática, PUC-Rio, Rio de Janeiro, RJ, Brasil;Hewlett-Packard, Rio de Janeiro, RJ, Brasil;Departamento de Informática, PUC-Rio, Rio de Janeiro, RJ, Brasil;Universidade do Estado do Rio Grande do Norte, Rio de Janeiro, RJ, Brasil;Hewlett-Packard, Rio de Janeiro, RJ, Brasil

  • Venue:
  • ISoLA'10 Proceedings of the 4th international conference on Leveraging applications of formal methods, verification, and validation - Volume Part I
  • Year:
  • 2010

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Abstract

Understanding IT organization is essential for ensuring a successful transformation phase in IT outsourcing deals. We present a model of IT organization, a methodology for deriving it - based both on ethnography and data mining - and a suite of tools for representing and visualizing the model, and to help design changes to bring the organization from its current (AS-IS) state to a desired (TO-BE) state, along with tools for comparing models of organizations based on qualities and characteristics that are expected to have a bearing on the success of the IT transformation step.