Information encountering: a conceptual framework for accidental information discovery
ISIC '96 Proceedings of an international conference on Information seeking in context
The “Conduit Metaphor ” and the nature and politics of information studies
Journal of the American Society for Information Science
Tacit Knowledge in Organizations
Tacit Knowledge in Organizations
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In this paper we investigate two cases of unsaid information---jokes and ideology. We argue that each presents an understanding of information as constructive of knowledge in the mode of revealing (jokes) or marginalizing and denying (ideology) grammars of understanding that are embedded in language. We suggest that the saying of unsaid information in these cases depends upon techniques, technologies, and institutions that control the revealing or the hiding of these grammars, and further, of discourses built out of these grammars. We contrast this understanding of 'unsaid information' with the understanding of the unsaid within the psychoanalytic concept of the 'unconscious' and in subsequent allied understandings of 'tacit' and 'implicit' knowledge in Knowledge Management theory where, as in the LIS and IS tradition, 'knowledge' and 'information' often refer to quasi-empirical entities and structures of such entities (based on an epistemology of Lockean naïve empiricism)---what we term after others, 'presence.'