Usability inspection methods
Privacy, information technology, and health care
Communications of the ACM
Privacy practices of Internet users: self-reports versus observed behavior
International Journal of Human-Computer Studies - Special isssue: HCI research in privacy and security is critical now
Personal Health Record Systems and Their Security Protection
Journal of Medical Systems
Evaluation Methods in Biomedical Informatics (Health Informatics)
Evaluation Methods in Biomedical Informatics (Health Informatics)
Embedded assessment: overcoming barriers to early detection with pervasive computing
PERVASIVE'05 Proceedings of the Third international conference on Pervasive Computing
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
UAHCI'13 Proceedings of the 7th international conference on Universal Access in Human-Computer Interaction: applications and services for quality of life - Volume Part III
Cancer compass: examining personal health record usage among breast cancer survivors
Proceedings of the 7th International Conference on Pervasive Computing Technologies for Healthcare
Free Web-based Personal Health Records: An Analysis of Functionality
Journal of Medical Systems
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Personal health records (PHR) have enormous potential to improve both documentation of health information and patient care. The adoption of these systems, however, has been relatively slow. In this work, we used a multi-method approach to evaluate PHR systems. We interviewed potential end users---clinicians and patients---and conducted evaluations with patients and caregivers as well as a heuristic evaluation with HCI experts. In these studies, we focused on three PHR systems: Google Health, Microsoft HealthVault, and WorldMedCard. Our results demonstrate that both usability concerns and socio-cultural influences are barriers to PHR adoption and use. In this paper, we present those results as well as reflect on how both PHR designers and developers might address these issues now and throughout the design cycle.