The untapped potential of IT chargeback
MIS Quarterly
Discovering potential and realizing value from information technology investments
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
From Association to Causation via a Potential Outcomes Approach
Information Systems Research
Maximizing the positive influence of IT for improving organizational performance
The Journal of Strategic Information Systems
Realising IT value: post adoptive IS usage and performance impacts at individual level
International Journal of Business Information Systems
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